This Privacy Policy explains how nutrashop.co.nz collects, holds, uses, and discloses personal information in accordance with the New Zealand Privacy Act 2020 and its 13 Information Privacy Principles (IPPs). We are committed to safeguarding your personal data and respecting your privacy.
1. Contact & Privacy Officer
If you have any questions, requests, or privacy concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
Email: nutra [@] nutrashop.co.nz
2. Personal Information We Collect
We may collect personal information that is reasonably necessary for our business operations, including:
- Directly Provided Information: Your name, email address, and any correspondence you submit when contacting us or subscribing to website communications.
- Automated Technical Data: IP address, browser type, device information, operating system, pages viewed, referring URLs, and session duration collected through cookies and web analytics.
3. Purpose of Collection and Use
In accordance with Information Privacy Principle 1, personal information is collected only for lawful purposes connected to our activities, including:
- Operating, maintaining, and improving the website and user experience
- Responding to user questions, feedback, and customer support inquiries
- Analyzing website usage trends and measuring affiliate referral activity
- Delivering relevant wellness content, reviews, and product recommendations
4. Disclosure to Third Parties & Cross-Border Information (IPP 12)
nutrashop.co.nz does not sell, rent, or trade your personal information. When you click on affiliate links on nutrashop.co.nz, you are redirected to third-party merchant platforms. These merchants may be located in New Zealand or overseas (such as Australia, the United States, or the European Union). Information handled by third-party retailers is governed by their independent privacy policies, and we recommend that you review their policies prior to submitting personal details.
5. Cookies and Web Analytics
Our website uses cookies and similar digital identifiers to optimize website navigation, measure user interactions, and record affiliate tracking data. You can adjust your web browser settings to refuse cookies or notify you when cookies are sent; however, some site features may not function with full capability.
6. Storage and Security of Personal Information
In compliance with Information Privacy Principle 5, we take reasonable security safeguards to protect personal information against loss, unauthorized access, use, modification, or disclosure. However, no electronic transmission over the internet can be guaranteed as completely secure.
7. Access and Correction Rights (IPP 6 & IPP 7)
Under the New Zealand Privacy Act 2020, you have the right to request access to any personal information we hold about you (IPP 6), and to request the correction of any inaccurate, misleading, or out-of-date personal information (IPP 7). To submit an access or correction request, please email: nutra [@] nutrashop.co.nz.
8. Complaints Process
If you have a privacy complaint or concern, please email us directly at nutra [@] nutrashop.co.nz. We will investigate and respond within a reasonable timeframe (typically 20 working days). If you are dissatisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner (OPC) of New Zealand at www.privacy.org.nz.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal amendments or updates to our operational practices. Any revisions will be published on this page with immediate effect.
10. Contact Us
For any privacy-related questions, please contact our team at: nutra [@] nutrashop.co.nz.